Club Complaint Process
To ensure that your complaint about a registered student organization is addressed promptly and appropriately, please follow the procedure outlined below:
Initial Complaint Routing
- Submit Written Complaint to Student Activities: All complaints should be initially routed to the Office of Student Activities (SACT) by emailing studentactivities@rice.edu.
- Evaluation: SACT will evaluate the complaint to determine whether it should be handled within their office or referred to another department on campus.
- Notification: If the complaint is referred to another department, both the complainant and the relevant office will be notified. If the complaint is overseen by SACT, a staff member will contact the complainant regarding next steps.
We are committed to creating a safe and respectful environment for all students and appreciate your cooperation in following these guidelines. Should you have any questions or require further assistance, please do not hesitate to contact us at studentactivities@rice.edu.
Contact Us
ADDRESS AND EMAIL
Rice Memorial Center
Room 202
6100 Main Street MS-530
Houston, TX 77005
Phone: (713) 348-4097
Fax: (713) 348-5976
studentcenter@rice.edu
OFFICE HOURS
Monday - Friday
9:00am - 5:00pm
REGULAR BUILDING HOURS
Monday - Thursday
7:00am - 2:00am
Friday
7:00am - Midnight
Saturday
9:00am - Midnight
Sunday
12:00pm - 2:00am
SUMMER BUILDING HOURS
Monday - Friday
7:00am - 7:00pm
Saturday - Sunday
Closed